Kwemera Amagambo
ERDI yemera ibicuruzwa binyuze mu iposita, terefone, fax, cyangwa imeri.Amabwiriza yose agomba kwemerwa na ERDI.Kugirango utange itegeko, nyamuneka utange nomero yubuguzi hanyuma ugaragaze numero ya kataloge ya ERDI cyangwa ibisabwa bidasanzwe.Kubicuruzwa bya terefone, kopi igoye Itangwa ryubuguzi rigomba gutangwa kugirango byemezwe.Mugutanga itegeko ryubuguzi, wemera amasezerano ya ERDI nuburyo bwo kugurisha nkuko bigaragara hano no muri Quotation yatanzwe.
Aya mabwiriza yo kugurisha bigize amasezerano yose kandi yihariye hagati yumuguzi na erdi.
Ibicuruzwa byihariye
Ibisobanuro byatanzwe muri kataloge ya ERDI, ubuvanganzo, cyangwa amagambo yanditse bigenewe kuba ukuri.Ariko, ERDI ifite uburenganzira bwo guhindura ibisobanuro kandi ntabwo yemeza ko ibicuruzwa byayo bigamije intego runaka.
Guhindura ibicuruzwa nibisimburwa
ERDI ifite uburenganzira bwo guhindura ibicuruzwa byayo itabanje kubimenyeshwa.Izi mpinduka zirashobora gukoreshwa kubicuruzwa byatanzwe mbere, kandi ibicuruzwa bigezweho bizoherezwa kubaguzi, hatitawe kubisobanuro bya catalog.
Abaguzi Guhindura Amabwiriza Cyangwa Ibisobanuro
Impinduka iyo ari yo yose ku bicuruzwa cyangwa amahitamo yagizwe ibicuruzwa, cyangwa ku bicuruzwa bisanzwe binyuze ku muntu ku giti cye cyangwa byinshi, harimo impinduka ku bicuruzwa, bigomba kwakira ibyemezo byanditse mbere ya ERDI.Icyifuzo cyo guhindura kigomba koherezwa muri ERDI byibura iminsi mirongo itatu (30) mbere yitariki yoherejwe.ERDI ifite uburenganzira bwo guhindura ibiciro n'amatariki yo kugemura kubicuruzwa mugihe habaye impinduka kubicuruzwa cyangwa ibisobanuro byibicuruzwa.Umuguzi ashinzwe ibiciro byose bijyanye nimpinduka nkizo, harimo ibikoresho fatizo, imirimo ikomeza, hamwe n’ibicuruzwa byarangiye byatewe nimpinduka.
Guhagarika
Guhagarika ibyateganijwe kubicuruzwa cyangwa amahitamo yagenwe Ibicuruzwa, cyangwa kubicuruzwa bisanzwe binyuze mumuntu kugiti cye cyangwa byinshi, bisaba uruhushya rwanditse rwatanzwe na ERDI, kubushake bwabo.Niba byemejwe, Umuguzi ashinzwe ibiciro byose bijyanye no guseswa, harimo ibiciro biremereye byibikoresho fatizo, akazi karimo gukorwa, hamwe n’ibicuruzwa byarangiye byangijwe n’iseswa.ERDI izakora ibishoboka byose kugirango igabanye ibiciro.Inshingano ntarengwa yumuguzi kubicuruzwa byahagaritswe ntishobora kurenza igiciro cyamasezerano.
Igiciro
Ibiciro bya Cataloge birashobora guhinduka nta nteguza.Ibiciro byumukiriya birashobora guhinduka hamwe niminsi itanu.Niba nta nzitizi ihinduwe ku giciro ku bicuruzwa byabigenewe nyuma yo kubimenyeshwa, bizafatwa nko kwemera igiciro gishya.Ibiciro ni FOB Ubushinwa kandi ntabwo bikubiyemo ibicuruzwa, amahoro, nubwishingizi.Ibiciro byavuzwe ntibisoreshwa imisoro iyo ari yo yose ya leta, leta, cyangwa imisoro yaho, kandi umuguzi yemeye kwishyura iyo misoro.Ibiciro byavuzwe bifite agaciro muminsi 30, keretse bivuzwe ukundi.
Gutanga
ERDI izemeza gupakira neza no kohereza ibicuruzwa kubakiriya ukoresheje uburyo bwatoranijwe, keretse iyo byateganijwe ukundi muburyo bwo kugura abaguzi.Nyuma yo kwakira itegeko, ERDI izatanga itariki igereranijwe yo gutanga kandi ikore ibishoboka byose kugirango iyuzuze.ERDI ntabwo igomba kuryozwa ibyangiritse byatewe no kubyara bitinze.Niba hari hateganijwe gutinda gutangwa, ERDI izamenyesha Umuguzi.ERDI ifite uburenganzira bwo kohereza mbere cyangwa kwimura keretse iyo byateganijwe ukundi nuwaguze.
Amasezerano yo Kwishura
Ubushinwa: Keretse niba byavuzwe ukundi, ubwishyu bwose bugomba gutangwa mugihe cyiminsi 30 uhereye umunsi wa fagitire.ERDI yemera kwishyurwa na COD, sheki, cyangwa konti yashizweho.Amabwiriza mpuzamahanga: Amabwiriza yo kugemura hanze yUbushinwa agomba kwishyurwa byuzuye muri CNY & US US binyuze mu kohereza insinga cyangwa ibaruwa yinguzanyo idasubirwaho yatanzwe na banki.Kwishura bigomba kubamo ibiciro byose bifitanye isano.Ibaruwa y'inguzanyo igomba kuba ifite iminsi 90.
Garanti
Muri RECADATA, twiyemeje gutanga ibicuruzwa na serivisi byizewe kubakiriya bacu.Ibicuruzwa byose byakozwe na RECADATA bipimisha cyane kandi bigakurikiranwa 100% mbere yo kubitanga, byemeza ubuziranenge bwabyo.Mugihe bidashoboka ko habaho ibicuruzwa, RECADATA itanga serivisi zo gusana no gusimbuza mugihe cya garanti.
Ibicuruzwa byimigabane: Ibicuruzwa byacu byizewe byujuje cyangwa birenze ibisobanuro byagenwe kandi bitarangwamo inenge mubintu cyangwa mubikorwa.Iyi garanti ifite agaciro muminsi 90 uhereye kumunsi wa fagitire kandi igengwa na Politiki yo kugaruka ivugwa mumabwiriza yacu.
Ibicuruzwa byabigenewe: Ibicuruzwa byakozwe cyane cyane cyangwa ibicuruzwa byemewe biremewe kutagira inenge zo gukora no kubahiriza ibisobanuro byanditse bitangwa nabakiriya.Iyi garanti ifite agaciro muminsi 90 uhereye umunsi wa fagitire kandi igengwa na Politiki yo kugaruka ivugwa mumabwiriza yacu.Inshingano zacu muri izi garanti zigarukira gusa kubisimbuza, gusana, cyangwa gutanga inguzanyo kubiguzi bizaza bingana nigiciro cyubuguzi bwibicuruzwa bifite inenge.Ntabwo tugomba kuryozwa ibyangiritse cyangwa ingaruka byangiritse cyangwa ikiguzi cyatanzwe numuguzi.Ubu buryo ni bwo buryo bwonyine kandi bwihariye bwo kutubahiriza amasezerano muri aya masezerano.Iyi garanti isanzwe ntabwo ikubiyemo ibicuruzwa byerekana ibimenyetso byangiritse biturutse ku guhohoterwa, gukoresha nabi, gufata nabi, guhindura, kwishyiriraho cyangwa gusaba bidakwiye, cyangwa izindi mpamvu zose zitarenze RECADATA.
Politiki yo kugaruka
Niba umuguzi yemera ko ibicuruzwa bifite inenge cyangwa bitujuje ibisobanuro byavuzwe na ERDI, bagomba kumenyesha ERDI mu minsi 30 uhereye umunsi wa fagitire kandi bagasubiza ibicuruzwa bitarenze iminsi 60 uhereye umunsi wa fagitire.Mbere yo gusubiza ibicuruzwa, umuguzi agomba kubona KUGARUKA KUBONA UMUBARE W'UMUBARE (ERDI).Nta bicuruzwa bizatunganywa nta ERDI.Umuguzi agomba gupakira neza ibicuruzwa hanyuma akabisubiza muri ERDI hamwe nubwikorezi bwishyuwe mbere, hamwe nimpapuro zisaba RMA.Ibicuruzwa byagarutsweho bigomba kuba mubipfunyika byumwimerere kandi nta nenge iyo ari yo yose ijyanye no kohereza.Niba ERDI yemeje ko ibicuruzwa bitujuje ibisobanuro byavuzwe mu gika cya 7 ku bicuruzwa by’imigabane, ERDI, ku bushake bwayo, izasubiza igiciro cy’ubuguzi, isane inenge, cyangwa isimbuze ibicuruzwa.Ibicuruzwa bitemewe ntibizemerwa.Ibicuruzwa byemewe byagarutsweho birashobora kwishyurwa.Ibintu bidasanzwe byateganijwe, bishaje, cyangwa ibicuruzwa byahimbwe ntibisubizwa.
Uburenganzira ku mutungo bwite mu bwenge
Uburenganzira bwose ku mutungo bwite mu by'ubwenge ku isi hose, harimo, ariko ntibugarukira gusa ku bintu byavumbuwe (byaba bisabwa cyangwa bidakenewe), ipatanti, uburenganzira bw'ipatanti, uburenganzira, imirimo y'ubwanditsi, uburenganzira bw'umuco, ikirango, ibimenyetso bya serivisi, amazina y'ubucuruzi, imyambarire y'ubucuruzi, amabanga y'ubucuruzi .By'umwihariko, ERDI igomba gutunga uburenganzira bwose, umutwe, ninyungu kubicuruzwa, kimwe nibintu byose byavumbuwe, imirimo yubwanditsi, imiterere, ubumenyi-buryo, ibitekerezo, cyangwa amakuru yavumbuwe, yatejwe imbere, yakozwe, yatekerejwe, cyangwa yagabanijwe mubikorwa na ERDI mugihe cyo gukora aya Masezerano yo kugurisha.
